Parent Guardianship Feedback Form

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Contact information

Your name*

Your email*

Your child's name*

Your experience

If another parent is considering choosing us as their child's guardian, what would you tell them about your experience with Academic Families?

Tell us in your own words anything you feel we have missed as well as your suggestions for improvement.

Communication

Regular communication with Academic Families was mainly with*

Our communication was quick and efficient

Our communication was personal

Our communication was professional

Settling in

My child was a new pupil this year

Yes
No

Academic Families' support before we arrived was

Academic Families' support as they settled in was

My child settled into boarding school life this academic year

Settled quickly
Settled with time and support from home
Has not adapted to boarding school life

Transfers

My child and I were aware of the Academic Families’ UK travel arrangements in good time

Transfers to and from the airport were well organised and safe

Yes
No

Trips

My child went on the Academic Families trip

Yes
No

How did your child feel about the trip

Tell us more

Hosts

My child stayed with a host this academic year

Yes with 1 host
Yes with 2 hosts
Yes with 3 hosts
No

Host 1

First host's name

This academic year my child has stayed with this host

1 occasion
2 occasions
3+ occasions

The host was welcoming and caring when my child arrived

Yes
No

My child felt relaxed and comfortable with their host family

My child was made to feel part of the family

Their bedroom was clean and comfortable

Yes
No

My child enjoyed the food and ate well

My child was warm enough in the house

Yes
No

Please score your child’s hosting experience

Host 2

Second host's name

This academic year my child has stayed with this host

1 occasion
2 occasions
3+ occasions

The host was welcoming and caring when my child arrived

Yes
No

My child felt relaxed and comfortable with their host family

My child was made to feel part of the family

Their bedroom was clean and comfortable

Yes
No

My child enjoyed the food and ate well

My child was warm enough in the house

Yes
No

Please score your child’s hosting experience with their second host

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Host 3

Third host's name

This academic year my child has stayed with this host

1 occasion
2 occasions
3+ occasions

My child felt relaxed and comfortable with their host family

Yes
Not Especially
No

My child felt relaxed and comfortable with their host family

My child was made to feel part of the family

Their bedroom was clean and comfortable

Yes
No

My child enjoyed the food and ate well

My child was warm enough in the house

Yes
No

Please score your child’s hosting experience with their third host

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Section Break

Some of our students prefer to stay with the same host family during their time in the UK, whereas some prefer staying with different families. Does your child have a preference?

Emergencies

My child required unplanned support

Yes
No

Our response was efficient and supportive

The emergency was resolved to my satisfaction

School Parents’ Meeting

Academic Families attended my child's school Parents' Meeting

Yes
No

The follow up report and any actions were what I required

Additional comments

Payments

We require international payments to be made via Flywire, the international education payment service so we so we receive the exact amount invoiced and which is easily identified by child. How have you found this service?

Additional comments

Referral

Academic Families Consultants have the highest British Council training to place international students in UK boarding schools, universities and on short/summer courses. We also have the highest AEGIS accreditation for our guardianship services. We are very grateful if you would like to refer us to your friends and family as can support their children at schools in Scotland, England, Wales and N Ireland.

I would like to introduce my friend for support to find the best UK school or short course.
I would like to introduce my friend whose child requires guardianship at their UK boarding school.

First name	Last name	Email	Mobile/WhatsApp

Testimonial

Thank you so much for taking the time to provide us with feedback. We pride ourselves on going above and beyond to offer the best service possible. If you feel that this has been the case in your experience, would you like to write a testimonial?

Write a testimonial

We would greatly appreciate if you left a Google review. You can copy the testimonial you have written below then follow the link on our thank you page that will appear after you have submitted the form.

Parent feedback

Contact information

Your experience

Communication

Settling in

Transfers

Trips

Hosts

Host 1

Host 2

Section Break

Host 3

Section Break

Emergencies

School Parents’ Meeting

Payments

Referral

Testimonial

Registration forms

Support for

Resources

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